Shipping, Return & Refund Policy
Thanks for shopping at BabySmartProducts.com
If you are not entirely satisfied with your purchase, we're here to help.
My Talking Spoon is made to make your child happy and we back that up with our return policies. If you are not pleased with your purchase from Baby Smart.com just contact us within 30 days and we will give you a refund or a replacement*. While we hope it does not come to that, we’ll make it as easy for you as we can.
*Only purchases made directly from Baby Smart.com qualify for the 30 day satisfaction guarantee. For all other My Talking Spoon purchases please contact your authorized reseller for merchant guarantees.
You may request a refund upon pre-paid return of your BabySmart™ Utensil within 30 days of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
Cancellation/Refund Policy Refunds are issued within 3-5 business days after your return arrives to our warehouse. Once the return has been processed, you’ll receive a final confirmation email containing refund information.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to contact us.